Frequently Asked Questions

DankeFlow is a digital agency specializing in website design, development, SEO, and e-commerce solutions. We help businesses of all sizes build a strong online presence and grow through digital channels.

We are based in Tiranë, Albania, but we work with clients globally. All our communication and project management is done online, so location is never a barrier.

We work with startups, small and medium businesses, freelancers, and established companies across various industries — from retail and hospitality to tech, services, and e-commerce.

Yes, absolutely. We work with clients from across Europe, the US, and beyond. We communicate in English, Albanian, German, Italian, and Greek, and manage projects fully online with no time zone issues.

We start with a free discovery call to understand your goals. Then we send a detailed proposal with scope, timeline, and pricing. Once approved and the deposit is paid, we begin design, followed by development, testing, and launch.

A landing page takes 5–7 days. A full business website typically takes 2–4 weeks. E-commerce and custom platforms can take 4–8 weeks. We always agree on a clear timeline before starting.

Just your idea and any existing branding (logo, colors) if you have it. We guide you through everything else — content, structure, visuals. No technical knowledge required whatsoever.

Every project includes at least 2 rounds of revisions. Additional rounds can be arranged for a small fee. We always aim to get it right within the included revisions through clear communication from day one.

Yes. We build with easy-to-use CMS systems where needed, and we provide a handover session showing you how to manage your content. No coding knowledge required.

Our plans start from $4,000/month for the Starter package. Pricing depends on the scope, complexity, and features required. Visit our Pricing page for details, or contact us for a custom quote.

No. Our pricing is fully transparent. The amount in your proposal is exactly what you pay. Any additional work outside the agreed scope is quoted separately and approved before it begins.

We accept bank transfers, PayPal, and other payment methods agreed upon in the project proposal. A 50% deposit is required before work begins, with the remaining balance due upon project completion.

Deposits are non-refundable once work has commenced, as they cover time and resources already allocated. If a project is cancelled before work begins, deposits may be partially refunded at our discretion.

Absolutely. Every website we build is fully responsive and tested across all screen sizes — mobile, tablet, and desktop. Mobile-first design is a core part of our process.

We use modern web technologies including HTML5, CSS3, JavaScript, PHP, MySQL, React, and various CMS platforms (WordPress, Shopify, WooCommerce). We choose the right tool for each project's needs.

Yes. We can help you set up hosting and connect your domain. We recommend reliable hosting providers based on your needs and budget, and we handle the full technical setup for you.

Yes. Performance and SEO are built into our process from the start. We optimize for Core Web Vitals, clean code, fast load times, proper meta tags, structured data, and mobile performance.

Yes. We offer maintenance packages that include regular updates, bug fixes, security monitoring, backups, and performance checks. We're here for the long run, not just the launch.

You can reach us at info@dankeflow.com or through our contact form. We typically respond within 24 hours on business days.

If something breaks due to our code within 30 days of launch, we fix it at no charge. For issues arising from third-party platforms, hosting changes, or client modifications, our maintenance packages cover ongoing support.